For the second year in a row, Berg-Hansen has won the award for best customer service in the “Travel” category at the 2019 Kundeservicedagene (Customer Service Days) event. In addition, Berg-Hansen was voted the best company in Norway for customer service – across all sectors. Customers highlighted aspects such as the fact that Berg-Hansen provides 24/7 customer service, maintains a good website, and has an approach to answering emails that other companies would do well to study.
Berg-Hansen takes top spot at customer service awards
NDC / «New Distribution Abilit»
Berg-Hansen printed their first NDC ticket, and became the first travel agency with this solution.
Berg-Hansen launches new Travel Management Program
Much has happened in the tourism industry in recent years, both in terms of purchasing, globalization, digitization and sustainability, and the change is not over yet. Two concrete things make it more important than ever to be "In Control"
NATS New SAMOS User Interface
MM Aviation is pleased to announce that the company has been awarded a contract with NATS UK, for the installation of our latest product MM SAMOS User Interface.
EQUINOR FUTURE-PROOFS SEA STATE MONITORING
EQUINOR FUTURE-PROOFS SEA STATE MONITORING WITH DRY, CLOUD-INTEGRATED WAVE RADAR FROM MIROS AT KALSTØ, KARMØY
MIROS: A record delivery of 8 oil spill detection systems to PETROBRAS
Miros Group, in partnership with Ulstein Belga Marine, recently signed a contract with Brazilian oil giant Petrobras for the world’s largest x-band radar-based Oil Spill Detection (OSD) surveillance and response contract, to date.
BLACK HAWK celebrates 15,000 flight hours
At the end of July, a milestone was passed - 15,000 flight hours. Black Hawk has proven to be a real workhorse for the Swedish Armed Forces and for Sweden.
Swire Pacific Offshore Dubai rents two MIROS OSD systems
Miros recently rented two of our Oil Spill Detection systems to Swire Pacific Offshore Dubai. Our Malaysian service partner, Vertex-OS, commissioned the systems and once again did an excellent job setting up the systems and training vessel crews.
MIROS joins forces with Norwegian start-up hub KATAPULT OCEAN
It makes us proud to join forces with Katapult Ocean and their mission to build a global ecosystem to help come up with the best solutions for the preservation and optimal use of the world’s oceans.
Public Procurement – When Price Means Everything
Public procurement is subject to a law that in practice means that the price means everything and quality nothing.
Aircontact secures a 4 year contract with Swedish Defence Materiel Administration (FMV)
FMV arranged earlier this year an international tender covering all passenger charter flight for various Swedish Governmental Authorities
Berg-Hansen buys Holberg Travel
Holberg Travel is a strong brand that will strengthen our position in Western Norway, says Per Arne Villadsen, CEO of Berg-Hansen AS.
Holberg Travel has long traditions and is a strong brand in Bergen. The company has been around for 35 years and has loyal customers mainly in the marine and oil sector.